FAQs

 

Hopefully these help answer any questions you may have.

Why haven't recieved my record yet?

That's most likely because your record was a preorder or purchased with a preorder. Preorders for new releasees generally ship in mid December. Preorders for second pressings will have the delivery estimate in the item description.

Will I get my order before Christmas?

Yes, pending any sort of production delays. 

Do you ship internationally?

We're not set up to, but if you contact us directly at we can figure out the shipping price and try to make it work.

Are you a tax exempt nonprofit?

Yes. 12/23 Records is an extension of The Nancy Langhorne Foundation a 501(c)(3) nonprofit that raises money for cancer research and screening. All donations to 12/23 Records go through NLF. Check out www.XmasEveEve.com if you wish to view our tax info or returns.

Can I get my charitable donation back?

Sorry, all transactions are final. 

I want to do a release with you?

Hit us up. Lets talk.